Are zero search results hampering your customer experience?

A frequent online shopper is often found saying: I couldn’t find my product! Still no results! What should I type to find my product! And so on… As an eCommerce merchandiser, it is really not valued if you run a strict rule in the house. Type as I say, or you get no marks. In an eCommerce business, almost 30% of the search queries give zero results.  Imagine, shoppers stumble around your eCommerce website, searching for their desired product. But when they type their search query on the search bar…

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How AI is changing eCommerce

Defined as commercial transactions conducted electronically on the Internet, eCommerce has become staunchly embedded in our economy. According to Oberlo, “It’s estimated that there will be 2.05 billion global digital buyers in 2020.” That staggering number is roughly 25 percent of the world’s population. With that number of online transactions, no business, big or small, will be untouched by eCommerce. Oberlo states “The number one reason people shop online is that they’re able to shop at all hours of the day.” With eCommerce comes a level of convenience that’s unavailable…

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Dynamic Ranking: The Key to Increase Conversions

Peter logged in to ‘Amynra’, an eCommerce site. He wanted to grab some stuff for his impromptu bachelor party his friends planned. Peter doesn’t have a great way of online shopping as he rarely did it. For him, it was a maze of a plethora of products where he wanted to find his green, leafy, summery beach shorts!  Indeed a task. So, he typed in ‘beach shorts’ and he was flooded with ‘Shorts’ of all types. Peter wasn’t ecstatic about the search results. He had to scroll deep and couldn’t…

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The importance of being Relevant

As a merchandiser, relevancy is a term that you’ll hear often.  Depending on who you ask, relevancy has many meanings. But everyone will agree that relevancy is centered around tracking and analyzing a shopper’s preferences to show them the products that they are looking for. Relevancy and Ranking have helped eCommerce stores to anticipate and prioritize a shopper’s needs to provide a seamless retail experience. Why Unbxd? When it comes to delivering personalized eCommerce, your store should be equipped to gauge the interest and patterns of a returning shopper.  As…

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Advanced circuit breakers to prevent cascading downstream failures for eCommerce stores

Retailers lose 4% of a day’s sales [1] each hour a website is down, according to Channel Advisor, a software platform for retailers. From H&M to Home Depot and Nordstrom Rack – all of them experienced either downtime or intermittent outages during the Holiday season 2019. And one thing we know for sure is that there is nothing called 100% uptime. But there has to be a way to make our systems resilient and prevent outages for eCommerce sites. We at Unbxd pay utmost attention to the growth of our…

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7 Pillars of Site Search Uncategorized 

The 7 pillars of an effective site search solution

The difference between the impossible and the possible lies in determination.  – Usain Bolt Like star athletes, successful businesses focus on building systems that are convenient and consistent while creating value for both their customers and merchants. Today’s global eCommerce retailers can literally sell anything you can possibly need. Consumers are spoilt for choice when it comes to products and the sheer convenience of buying a product they want when they want it. However, shoppers are now evolving into discerning connoisseurs of retail convenience.  They are demanding more value for…

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Site Search Unbxd News 

Don’t let your site down this holiday season

The holiday season is here and we are sure you must have bumped into many Holiday Readiness Guide 2019 already. Fair enough! The holiday season, after all, does have a huge business impact and forms a chunk of our overall revenue. The shopping behavior continues to rise. It is estimated that Holiday eCommerce spending is expected to rise by 13.2% in 2019 from the previous year. The eCommerce spending in the U.S. alone rose by 16.6% to $123.73bn in 2018. This leaves eCommerce players with no option other than to…

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Broken Site Search? Quick ways to fix it!

Did you know that 8 out of 10 Americans shop online? About 79% of U.S. shoppers find what they want and order them via the Internet. And still, 42% of companies completely ignore the on-site search. Looking at the stats, we realize how deeply we are engaged with online shopping and how some companies still don’t prioritize fixing a broken search system.  Let’s consider the upcoming holiday season.  This is the time of the year when merchandisers, both online and offline, ready their holiday catalogs for shoppers to splurge. But…

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Build vs Buy a Site Search Solution – Part II

In the last blog, we talked about various factors that need to be considered in terms of the market scenario, existing vendors in the market and identifying our own needs/gaps before making the decision of Build vs Buy.  In this blog post, we will be taking a deeper look into what it takes to build the Site Search solution from scratch. This should act as a reality check for all eCommerce businesses before they take a final call. Building a Site Search solution end-to-end is no cakewalk. There are multiple…

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Build vs Buy a Site Search Solution – Part I

You are making some regular choices every day – pancakes or waffles, full-dress or skirts, pop or jazz, Netflix or Amazon Prime, drive to work or hire a taxi, eat out or home-delivery, Android or iOS, mountains or seas for the next vacation, etc. They are not-so-tough choices to make. But build vs buy a software decision. It has always been a tough nut to crack! You cannot just flip a coin and make a choice. We all wish we could but unfortunately, that is not how it works. The…

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