Driving faster conversions using AI-powered Search
How FoodServiceDirect.com ramped-up B2B and B2C sales via AI-powered commerce search?
FoodServiceDirect.com is a US-based online food distributor that serves B2B and B2C customers through bulk purchases. Its catalog includes over 250,000 SKUs of food service and grocery products, as well as eco-friendly disposables. Netcore Unbxd has helped FSD replicate its store experience on its online platform by upping its product discovery experience using query understanding, catalog enrichment, and personalized product placement.
“We were looking for a solution that was easy to integrate with while hosting our eCommerce on Magento(Adobe Commerce). The search solution had to be fast and agile. The AI capabilities Unbxd demonstrated and offered, we knew we had found our solution.”Murtaza, Head of Ecommerce Technology FoodServiceDirect.comExplore FSD’s Transformation with Netcore Unbxd
- How did FSD leverage data analytics to align customer intent with the right products and attributes?
- How did FSD manage to reduce bounce rates and boost conversions by 250% through search optimization and product discovery techniques?
- FSD improved the customer experience with the use of visual aids
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