Magento has been a powerhouse in terms of getting innumerable eCommerce live and supporting them to build successful eCommerce brands. Magento powered eCommerce stores are one part of the $3.46 trillion sized eCommerce market. Consumers are increasingly moving to eCommerce as the sole medium for shopping – with around an estimated 2.05 billion digital buyers in 2020. To keep up with this staggering market demand, Magento partners need to be much more agile and provide the best experience to a shopper. This agility and speed have become increasingly feasible as artificial intelligence becomes more closely tethered to both businesses and consumers in the eCommerce economy. With personalized marketing, chatbots, and voice-controlled assistants, consumers know what they want sooner, are able to inquire about products easier, and make their purchases faster. Backend businesses process and inventory management have also rocketed by the implementation of AI in cloud-based ERP systems and supply chain management software – staying prepared for customers day and night.
Our experience with search is defined by how Google and Amazon show up search results for a search query. And so are your shoppers’ experiences.