Unbxd Site Search

Offer higher conversions through AI and ML empowered Site Search


Search Sessions Powered by Unbxd in a month

ai based ecommerce search

AI-Based Relevance

ai based ecommerce search

Personalization and Ranking

ai based ecommerce search

Customer Experience


Merchandising Control

Product Features

AI-Based Relevance

AI and ML algorithms that monitor purchase behavior and self-optimize to
connect shoppers to products that they are most likely to buy.

Contextual Relevance

Understand each shopper’s intent by understanding every word in the search query. Unbxd uses a Machine Learning model – Named Entity Recognition (NER)which tokenizes each search query to map it to the desired attributes and return the most relevant products with high precision. It goes beyond simple text-pattern matching techniques.

ecommerce product recommendation engine
ecommerce product recommendation engine

Query Category Predictor

Predict the category relevant to the shopper when a search query is made without explicit mention of the category in the query. 
Unbxd uses an ML model – Query Category Predictor that will find the relevant products from all possible categories in the catalog with a certain amount of confidence level and fasten the search recall.

Intelligent Fallback

Fallback on the relevant queries when the original query has very few or zero results. For example, a customer looking for a ‘brown wallet’ could be shown results based on ‘wallet’ in case of lack of enough number of brown-colored wallets in the catalog ? Unbxd uses the Intelligent Fallback ML model that does this for your online shopper.

ecommerce product recommendation engine
Unbxd Product Recommendation Engine

Catalog Auto enrichment

Reduce search exits and null searches when there is a lack of accurate product description information. Unbxd uses multiple AI and ML models with phrases and synonyms to fetch the most useful information and maintain contextual relevance for shoppers.


Improve shopper engagement by autocorrecting typographical errors made by your shoppers. Unbxd contextually corrects spellings, tenses, singular/plural word forms to reflect the intent and show relevant search results.

ecommerce product recommendation engine
Product Features

Personalization and Ranking

Tailor the search experience for each shopper by profiling each shopper in real-time.
Increase customer loyalty and overall customer lifetime value.

ecommerce product recommendation engine

Learning to Rank

Increase conversions and achieve lift in Revenue per Visit (RPV) for all your eCommerce site visitors. Unbxd’s Learning to Rank model processes 50+ signals with reinforcement learning captured in real-time to optimize for order rate as an objective and deliver an uplift in conversions.

Freshness and Diversity

Increase engagement and CTR for both new and repeat customers in your online store. Unbxd deploys specific models to increase the diversity of the type of products on generic search queries and shows new products to repeat users to maintain freshness and increase engagement.

ecommerce product recommendation engine
ecommerce product recommendation engine

Query Clustering

Rank products on low traffic queries by learning to rank from high traffic queries.  Unbxd clusters long-tail queries with a similar head query to help increase conversions even with a lack of direct traffic on those queries.


Deliver a true 1:1 personalized assortment of products based on the visitors’ profile. Unbxd builds visitor profiles based on brand, price and category affinities to deliver specially selected assortments that help engage visitors better and lead to more conversions.

personalized browsing experience
Unbxd Product Recommendation System

Ranking Insights

Visualize and measure personalization and ranking for complete visibility. With the Unbxd Ranking Insights,you can measure product rankings, assess the effectiveness of a campaign, and find out why certain products show up in certain positions.

Controls – Custom Ranking

Build your own ranking algorithm to test and control ranking. Unbxd allows you to build your own customized ranking algorithm to test against Unbxd suggested ranking and take complete control of how your shoppers discover products.

Unbxd Product Recommendation Engine
Product Features

Customer Experience

Offer a differentiated customer experience with 500+ vertical-specific use-cases.
Make your eCommerce store stand out in the crowd.


Shorten the path to purchase with Unbxd Autosuggest and visually guided autosuggest experience. Unbxd uses predictive analytics and machine learning algorithms to assist users with queries, product suggestions, and popular products that have the highest likelihood of conversion.

Unbxd Product Recommendation Engine
Unbxd Search Solution

Vertical based experiences

Offer a unique customer experience with 500+ distinct vertical-specific use-cases library.  It allows you to offer tailored customer experience along with AI-enabled elements which are custom made for each vertical.

Dynamic Faceting

Make product selection easier and faster with dynamic faceting techniques. Unbxd monitors user-behavior, rearranges facets according to their order of priority and shows the most relevant facets and filters for each category to make the product selection easier.

ecommerce product recommendation engine
Ecommerce Search Solution - Unbxd

Mobile Optimization

Optimize the search experience for your mobile shoppers. Unbxd provides a mobile-optimized search experience offering advanced autocorrect capabilities, highlighting the diversity of your catalog and ensuring that shoppers are engaged, discover more and convert more.

Product Features

Merchandising Control

Get complete control over merchandising for search.
Receive actionable insights and make informed business decisions.

Ecommerce Search Solution - Unbxd

Relevance Control

Configure and test relevance from a single dashboard. Unbxd Console allows you to manage relevance configuration – precision and recall as well as synonyms, exclusions and other rules.

ai based ecommerce search

Campaign Management

Achieve business goals by setting up campaigns for brand promotions, seasonal promotions involving high-margin products, new arrivals. Run campaigns on multiple devices, create a targeted search experience and measure performance metrics for efficiency and better results. All from a single unified console.

Drag and Drop

Make data-driven decisions to boost, bury, pin and slot products for various customer segments with an easy to use single page drag and drop merchandising console.

ai based ecommerce search


Analytics, that gives your Site Search experience an edge over others!

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Conversion and Revenue Funnel

Get a complete view of the customer’s journey through an interaction funnel. Visualize customer journeys to optimize for engagement and conversions all from within a single console.


Data Science as-a-Service

Make informed business decisions with actionable insights. Predictive modeling, data mining and deep analysis assist you to achieve revenue and other business goals.


Custom Reports

Build customized reports with less time and manual effort. Unbxd allows you to pull customized reports and metrics that are in accordance with 3rd party tools and business processes.


Go Live within weeks!

Unbxd is a platform-agnostic product discovery solution. It has automated a lot of use-cases to support various plugins and SDKs to go live faster.

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Available on eCommerce Platforms

Magento, Hybris, Oracle Commerce, Salesforce Commerce Cloud, BigCommerce, Shopify.


Languages Supported

Javascript, Java, Python, Ruby on Rails



Android and iOS SDKs available.

Taxonomy and Feed Builder

Convert feed formats, merge and build new product feeds in minutes!

Unbxd can convert product feeds from any format into the Unbxd format along with merging multiple files from different locations into one standard format without any hassle or manual intervention.

Technology Platform

Leverage the next generation search stack to scale your business!

Unbxd has implemented a scalable machine learning-based relevance engine and has contractual SLAs for uptime, peak capacity as well as latency. Make your Site Search robust, resilient and reliable.