Make search more relevant using AI for increased and faster conversions
World of Books is one of the largest online sellers of used books in the world and the largest in the UK. With 6 mn+ products hosted on the platform, it aims to sell quality used books at competitive prices to customers worldwide. They enable millions of books to go on to be re-read in a new home across 190 countries, which is why they have multiple sites to cater to various parts of the world. The vision of the company is to help people reuse and recycle for less through innovation and technology.Business Challenges
“There were tens of thousands of searches being made daily by the readers to fetch the book from our extensive catalog – which is around 2.4m items per each storefront. Unfortunately, we were having issues delivering high-quality search results to these customers, and knew that we could do better.”, says David Kyle, Digital Marketing Manager at World of Books.
To fix the issues, World of Books needed a site search solution that deploys custom-built AI-models catering to the needs of an online book store with a vast inventory. That is where Unbxd pitched in.Read the complete Case Study to know: