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A Virtual panel discussion

How retailers can boost CLTV using AI-powered product discovery?

CLTV is one of the key metrics by which retailers measure the growth and loyalty of their brand among consumers. On average, brands spend anywhere from 5 to 20 times more in acquiring a new customer as compared to getting a repeat purchase from a consumer. Hence, maintaining loyalty over long periods of time and generating repeat orders from the same consumer is essential, and that is directly reflected in CLTV.

Watch this discussion for a deep dive into CLTV and it’s relevance to eCommerce retailers with -
  • Camilla Tress – Connected commerce lead, Oliver Bonas
  • Sangita Dua – e-Business merchandising manager, Alexander Macqueen
  • Justin Paul – Director enterprise sales, EU region
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