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Feb 22 2019

Unbxd PIM: Solving the collaboration challenge

Navaneeth Suresh

Unbxd Product Information Management or PIM is an excellent enabler for ecommerce stores by solving team collaboration challenges. This blog aims to elaborate on some of the unique features of PIM and how they tackle the collaboration challenge.

Each task involved in managing product data is handled by a product team member with a particular skill set, and roles are defined accordingly. For example, a content writer drafts the product description, and a designer needs to update product images. If the product team works with a freelance photographer, they provide the product images.

Unbxd Product Information Management for ecommerce teams

Managing roles for team members and creating and assigning tasks are essential functions of product data management. Also, as we saw with imports, collaborating with external stakeholders creates additional challenges for the role and task management, such as:

  • Suppliers/vendors often send product files riddled with erroneous data. Product teams have to correspond with suppliers via long email threads to get product data updated. Managing tasks this way is cumbersome and inefficient.
  • Using email to share product information with external stakeholders can lead to multiple redundant copies of product data prone to errors. Product teams and suppliers are forced to upload/download files from emails repeatedly.
  • Control access to sensitive product data, such as pricing, while sharing files with external stakeholders. Product teams often maintain separate files that exclude sensitive data, resulting in further redundancy.

Improve team collaboration with PIM

Unbxd Product Information Management addresses these challenges with convenient features that enable product teams to collaborate with all stakeholders in managing product data in real-time:

  • Product teams can invite external stakeholders, such as suppliers and freelancers, to join their PIM organization by email. This allows them to set up their account, log in, and collaborate in real-time within Unbxd Product Information Management.
  • With Unbxd Product Information Management, everyone has access to one central data repository to edit or update existing data or add new data. This negates the need for repeated file uploads/downloads and avoids redundant copies of product files.
  • Unbxd Product Information Management (PIM) lets product teams have granular control over access permissions to product data. Administrators can define read/write/manage permissions based on individual users or ‘roles.’ For example, a content writer can be given ‘write’ permission for just the ‘product description’ property but might have ‘read-only’ permission for all other properties. Similarly, a freelance photographer can be assigned ‘read vs. write’ permission for the ‘product images’ property alone and can be restricted from accessing any other product data.
  • Product teams can create and assign tasks based on roles or by members. Tasks such as adding/updating product data can be delegated to suppliers since they know the product information in detail. This allows product teams to focus on more pressing matters, such as enriching product content with digital assets.
  • Unbxd PIM sends email alerts when tasks are assigned and also when tasks are completed. This makes delegation and management of work a lot more efficient.

By facilitating easier collaboration, Unbxd PIM makes product teams more efficient at managing product data which helps them get the right content in front of shoppers faster. It allows brands and eCommerce companies to realize higher sales revenues. Book a demo with us, and you will realize how easy it is to solve the collaboration challenge!

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