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7 signs of a broken Site Search

My mind sort of works like a search engine. You ask me something, and I start seeing pictures. – Temple Grandin True story! Today the internet has become the final frontier in our search for almost anything we want.  A previous post spoke about how you can measure the effectiveness of your eCommerce search engine. But how do you know what you are measuring is accurate if your search is already broken in the first place? Search engines have become powerful weapons of information. Evolving and driving our need for…

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Announcing Unbxd Extension for Magento 2

To support our customers using Magento 2, we are excited to announce the availability of the Unbxd extension for Magento 2.  This extension helps you use Unbxd Site Search with your Magento 2 website. A simple interface will help you configure the extension and provides other useful options.  Unbxd extension for Magento 2  works with Magento 2.2 and 2.3  What can you do with the Unbxd Extension? 1. Fast installation: The setup for integration with Unbxd Site Search is ready in seconds. It can be installed using: – Composer –…

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How Unbxd Autocorrect offers 90% accuracy level

– Part 2 of Autocorrect Series    In a previous article, we discussed how a typical autocorrect solution is only 60% accurate and how this low level of accuracy could lead to $3M in lost revenue. Unbxd Autocorrect, on the other hand, offers a 90% accuracy level. This 30% increase in the accuracy level could turn the lost revenue into a relevant shopper experience and high-margin profit. In this follow-up article, let us discuss the technical details of how we built the Unbxd Ecommerce Site Search Autocorrect to provide 90%…

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5 Keys to Unlock the Best Site Search Experience for B2B Buyers

“They’re [B2B buyers] often the people given lists from other departments and employees about what they need, and it’s their job to place the order,” – Harley Thomas, senior director of corporate and digital marketing at ibSupply. B2B ecommerce is rapidly moving towards “consumerization.” B2B buyers are increasingly using Amazon and Google in their personal capacity, and this heavily influences their expectations when they visit B2B sites for official procurement. B2B ecommerce retailers must adapt their user experience to meet these changing buyer expectations. To achieve this, B2B e-tailers could…

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A Definitive Guide to Ecommerce Search UX

Part 1: The Essential Components of a Great Site Search Experience “Lead them to what they seek.” Shoppers interact with your site in three ways: They search, browse, or use onsite recommendations.   Of the above three paths, shoppers who use site search are highly intent driven, meaning they know what they are looking for. They also have the highest potential for conversion. Many shoppers start their search for products on Google and then navigate to an ecommerce site. But this behavior is beginning to change. Shoppers are increasingly using…

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Is your search spellcheck costing you $3M in lost revenue?

According to a 2016 WebLinc report, over 30% of online shoppers use the search feature on e-commerce sites. The report also suggests that shoppers who used the site search showed a 216% increase in conversion rate and a 21% increase in average order value. But often, businesses are not able to convert these shoppers with high intent to purchase, owing to lack of a good site search solution that allows for human errors such as spelling mistakes. A site search solution that doesn’t take user errors into account will return…

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