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eCommerce Search: The holy grail of internet happiness

54 million That’s the number of search queries Google will serve in the time it will take you to read this article. That’s about 88,700 searches per second worldwide. And we aren’t even considering the hits from half a dozen other search engines millions of people use.  With the sheer volume of content being created, search engines like Google, Yahoo, and Bing continually index tens of billions of websites every day, so that internet users like you and I can find the most relevant content when we need it. What’s…

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Machine Learning Product Discovery Site Search 

Predictive search – First Step Towards A Great Site Search Experience

This is a 4 part series on how to deliver a stellar a site search experience. In this post, we will share usability guidelines on designing a predictive site search – one that anticipates user intent and intelligently guides them towards the right product. In our previous post we talked about the importance of relevancy for eCommerce site search, the 12 different query types that customers typically use to find a product, and how to address these. Let’s look at another pivotal building block for a great site search experience:…

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Evaluating Site Search Site Search 

How to evaluate your site search part 1

Every month, we perform countless site search evaluations for customers, prospects and just about anyone who’d like some advise on improving e-commerce conversions. As part of this evaluation we look at about 30 parameters that help us rate search quality. In this series of posts, I will be talking about four tests that you too can use for evaluating your site search. Lets start with the first set of parameters. Autocomplete Auto-complete is the first thing that visitors have come to expect from an e-commerce search. This is not just…

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