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Why Site Search is important for your eCommerce business?

Our experience with Search is defined by how Google and Amazon show up search results for a search query. And so are your shoppers’ experience defined by the same tenets of the search functionality.  But why should this bother you as a business?  Because you should be showing search results in 0.25 seconds to match the level of expectations set by Google. It also means having a search solution built into your system that can beat Amazon’s A9 algorithm. In short, build a search solution that can give shoppers a…

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eCommerce Search: The holy grail of internet happiness

54 million That’s the number of search queries Google will serve in the time it will take you to read this article. That’s about 88,700 searches per second worldwide. And we aren’t even considering the hits from half a dozen other search engines millions of people use.  With the sheer volume of content being created, search engines like Google, Yahoo, and Bing continually index tens of billions of websites every day, so that internet users like you and I can find the most relevant content when we need it. What’s…

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The Many Hats of Search

Our one stop destination for any thing that we desire to know is the “Google” search bar. Isn’t it? The easy breezy search bar looks simpler but what lies inside is a complex algorithm giving you results in a mere 0.23 seconds. Google’s search page is tagged as the one landing page for getting answers to user queries, gathering information, or may be looking for another website. We trust Google’s search results because: -the time taken to display the results is extremely fast  -the results are highly optimised -it indexes…

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What 2 Billion eCommerce Interactions Reveal About Mobile Product Discovery

61% of the 2.4 billion smartphone users on the planet reach for their mobile phones within five minutes of waking up.  Our latest report on mobile product discovery — based on 2 billion eCommerce interactions on our platform — revealed some interesting insights on how technology has impacted shopper purchasing behaviour on mobile. Here’s our take on what the data showed us. Fashion Already Winning on Mobile In early 2016, uber-luxury brand Burberry announced that more than half their eCommerce purchases happened on mobile. In fact, over the last five…

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Are You Ready for the Shoppers this Holiday Season?

How relevant is Black Friday in a world where great deals come by almost all year round, drones deliver purchases at your doorstep, and social media is the primary medium influencing purchase decisions? That’s a loaded question to answer when you’re on the verge of yet another holiday shopping season. A recent survey by Accenture revealed majority of consumers in the US plan to do their holiday shopping online. Cyber Monday has officially overtaken Black Friday as the most anticipated holiday sales day in the US. We bring you the…

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A Definitive Guide to Ecommerce Search UX

Part 1: The Essential Components of a Great Site Search Experience “Lead them to what they seek.” Shoppers interact with your site in three ways: They search, browse, or use onsite recommendations.   Of the above three paths, shoppers who use site search are highly intent driven, meaning they know what they are looking for. They also have the highest potential for conversion. Many shoppers start their search for products on Google and then navigate to an ecommerce site. But this behavior is beginning to change. Shoppers are increasingly using…

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What is missing in your 1:1 personalization strategy?

  1:1 personalization has become a buzzword in eCommerce today. According to an Econsultancy survey, 94% of businesses believe that personalization is critical to current and future success of the organization. Experts recommend that online retailers use 1:1 personalization for all three types of on-site shopper journeys—site search, navigation and recommendations. And undoubtedly, when done right, personalization significantly reduces shopper effort, leading to improved engagement, decreased bounce rates and increased revenues. However, while 1:1 personalization is important and successful, does it work for all shoppers?   1:1 personalization works for…

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Analytics Product Discovery Shopper Behaviour Insights Site Search 

Who Are Your Most Valuable Ecommerce Customers?

Ecommerce retailers would often notice that not all their customers are created equal; some provide more revenue as compared to others. Identifying these customers is critical for any business, in order to optimize customer acquisition costs & maximize profits. At Unbxd, we’ve recently come across a startling site search trend – that nearly 50% of the 20 million daily search queries we serve come from repeat visitors. Not only are these ‘qualified leads’ for ecommerce sites but might actually convert with little or zero acquisition costs. Basically, these users are…

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Analytics Merchandising Personalization Product Recommendations Shopper Behaviour Insights 

Is Shopify Related Products Enough for Your Ecommerce Site?

As a Shopify store owner, you may be using Shopify’s related products solution to show product recommendations to your visitors. Having seen a lot of clients converting over from Shopify’s related products to our Recommendations app, we’ve seen a few common complaints about how Shopify’s related products isn’t enough to maximize conversions and offer a superior, professional experience to online shoppers. In this post, I’m going to dig into how Shopify shows recommendations, why that may not be enough for your site, and how you can improve your product recommendations…

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